This is an edited version of my original...as of this month 2 of my packages have not gotten here..Be careful folks...there's a thief in the post office.OK WABASH! WHICH CARRIER IS STEALING MAIL. GNA SET YOU UP AND FIND OUT. Pretty BAD WHEN YOU CAN'T TRUST US POST OFFICE!
My advice: IF YOU DO NOT ENJOY YOUR JOB, GET A DIFFERENT ONE!!! (do the public a favor and get a job somewhere where you DONT assist the public)
They treated me as if i was some adolesent child when i asked them questions. I am used to my small home town Post Office where they would go above and beyond customer service standards to help someone out, sending a package, they would tell you exactly what box they think you should use, tell you the cost and help you fill out the postal label, practically package the whole box FOR you. i didn't expect all that, i did however expect for them to try and be even a LITTLE helpful. I told them where it needed to go, i was not prepared with my own box nor did i have one picked out because i wanted an opinion from them as to what they thought would work best. The lady acted like i had totally inconvienced her because she had to help me pick out a box. Did she ask if i needed this over night shipped or if normal time would be okay? NO! she told me it was going to be 45 dollars to send a couple pair of TODDLER clothes and a rubber potty seat. When i gasped (at the price) she said well then that's not what you want! (very rudely) and dropped the price back down to normal mail. She then tells me i will also need to buy the box plus pay for shipping, this is understandable. I went over to package my box up and couldn't find the tape, this was my mistake, i've never had to provide my own tape, so not knowing, i asked the other lady if there was tape orrr... she very rudely told me there is tape on the wall i can buy. wow. not going to spend 6$ for a 5 inch piece of tape (because i don't need a whole roll!) I jokingly told them that i am used to the lady at my small town post office helping me and taping up my box, they both replied "oh absolutely not, we would lose our jobs for that" weird... because where I come from.. that would be called CUSTOMER SERVICE. If i can't ask you questions, and you are ZERO help at all... why are you even working there!? I have never heard the words "we can't do that" or "we don't do that here" more in a six minute span than i have today.
Anyway, I like the ladies who work there. They can be a bit dry, but I enjoy the banter. It's sometimes like dropping off packages to Flo from Mel's Diner. Good stuff.
-Side note, during all this going on there was a gentleman standing at the counter filling out an envelope to send, when the 45$ price was mentioned he tried to make conversations with the two ladies and i by saying "i can't imagine how much my poor parents paid to have all my packages sent, when i was in IRAQ a few years ago they sent me one every other week for 3 years straight" The one lady RUDELY brushed his comment off and replied "i doubt it was that much, they keep the packages within our system" or something along those lines. I have also never saw such disrespect towards someone who FOUGHT FOR OUR COUNTRY!!!! the poor guy felt like a total idiot for even saying something. I wanted to crawl in a hole at that point, i was so embarrassed to even be a part of that conversation.
I usually do not write reviews but i was so upset with this, i couldn't help it. First time every stepping foot in the Wabash Post Office and i will NEVER do it again. The two women working had the worst customer service i have ever dealt with. I work in a nice office and understand how to be professional, going above and beyond to help a customer.. these women did not get the memo.
Overall my few moments here were awful, i did however purchase a box but because i didn't have tape i did not send it today and do NOT plan on sending it from Wabash, i will drive to Huntington if i have to..
Lost mail. When you call there the male who answers is RUDE. When we put flag up on mailbox...rarely do they pick up mail...and just wonder why we are missing mail...ALOT.
*this was the SHORT version of my few moments here.
This is about the 100th time I have complained about this and I really wish I could find someone to fix the problem. Our mail carrier is too lazy sometimes I guess to pull into our drive and bring the packages up to our door, so instead she just puts in the system that she attempted to deliver them. My son and I sit here and watch for the mail to be delivered because we WANT these packages not because we just like to sit here all day. Please someone fix this. I really like having a post office in our town and would hate to have to have everything shipped other ways but this is just plain dumb.
United States Postal Service is a US Post Office based in Wabash, Indiana. United States Postal Service is located at 111 W Main St, Wabash, IN 46992, USA.
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